Terms & Conditions

Terms and Conditions

The following TOS and any other rules posted on our Site (collectively the "TOS") constitute an agreement between Lexlyngroup "we", "our", "us") and you, the visitor, governing your access and use of all content and functionalities available on our website.

By visiting the Site, you are accepting and consenting to the practices described in the TOS. We may modify the TOS from time to time and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to be bound by the modified TOS.

Those persons wishing to use our services must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy. If you are under 18, you must let your parent or guardian know about Lexlyngroup's privacy policy before you register to use this Site or any of this Site's services.

Please read the TOS and check back often. If you do not agree to any change to the TOS, then you must immediately stop using the Site.

REGISTRATION

To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately. We may also change registration requirements from time to time. 

The account password you provide should be unique and kept secure, and you must notify us immediately of any breach of security or unauthorised use of your account. Although we will not be liable for your losses caused by any unauthorized use of your account, you may be liable for Lexlyngroup's losses or others due to such unauthorized use.

In order to make purchases on this site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

ORDERS

All orders are subject to acceptance and availability, and Items in your shopping basket are not reserved and may be purchased by other customers.

We offer products for sale that are in stock and available for delivery from our distribution partners. Occasionally however, we may be waiting for shipments from our designer suppliers which may delay the shipping process. 

PRICING

Prices shown on the Site are in US Dollars and are exclusive of taxes. Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

PRICE ADJUSTMENTS

We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion and items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.

ORDER ACCEPTANCE

Once your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. A second acceptance email will be sent indicating the acceptance of your order

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the TOS.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun. 

Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

INSURANCE & DELIVERY

You will own the goods on and from the later of the point in time when: (a) we receive payment in full and (b) we deliver the goods to the address provided for shipment. 
LEXLYN GROUP insures each purchase during the time it is in transit until it is delivered to your specified delivery address. To prevent loss or theft, ALL LEXLYN GROUP orders require signature upon delivery.

 Please note that we aim to dispatch all orders within 72 hours after the order has been processed and confirmed. Delivery times appearing on the Site is an estimate only and is to be used as a guide. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. LEXLYN GROUP is not responsible for any delays caused by destination customs clearance processes. 
If delivery is delayed by any circumstances outside our control, we will notify you as soon as possible to let you know in cases like that however, we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.

 

INTERNATIONAL ORDERS

We ship international with DDU ( Delivery Duty Unpaid)  product prices displayed are exclusive of all taxes and duties. The client is liable for all import duties, customs and local sales taxes levied by the country they are shipping to; payment is necessary to release the order from customs on arrival. We are unable to advise the amount this may be, the courier company ( DHL) will advise you what the import duties are prior to delivery.

Alternatively, to minimize the cost of shipping charges, you can have your order processed by Borderlinx,Shipito or any shipping forwarding company in the USA.

PAYMENT

Payment can be made by Visa, MasterCard, Discover, American Express, and any other methods which may be clearly advertised on the site from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to Lexlyngroup.com. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.

If the issuer of your credit/debit card refuses to authorize payment, we will not be liable for any delay or non-delivery. Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you by email immediately.

Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit/debit card, we will not charge you for the item or any taxes, shipping or handling charges.

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